Support — Paxelia

Publisher: Studios Raxoon inc.

Application: Paxelia (iOS and Android) — formerly Lumens Quotes

Contact: contact+paxquotes@raxoon.com

Last updated: October 2, 2026

Contact us

A question, an issue, a verse that seems incorrectly referenced: contact+paxquotes@raxoon.com.

Please include your device, its iOS or Android version, the app version (App Settings → About) and, if it concerns a text, its reference. Never send us a password or credit card number.

The app in short

Offline: all content is embedded and available without a connection. A connection is only needed to purchase, restore a purchase, or display ads.
Thought of the day: one text per day, in your language.
Random: draws by theme, 10 per day in the free version, unlimited with a Support subscription.
Favorites and sharing: save your favorite texts and share them whenever you want.
Audience: 13 years and older.

Purchases: iOS or Android

The app offers "Ad-Free" (one-time purchase) and monthly and yearly Support subscriptions. The applicable price is the one displayed by the store at the time of confirmation.

A purchase is unavailable or fails

Check your connection and that you are logged into the correct store account. Content remains available offline, but purchasing and restoring require a connection.

iOS: check your Apple ID and payment methods in the App Store.
Android: check your Google Play account; see Google Help: https://support.google.com/googleplay/answer/1050566

Restore a purchase

Open App Settings → Restore My Purchases, using the same store account as when you made the purchase. Purchases are not automatically transferred between iOS and Android.

Manage or cancel a subscription

Cancellation is done through the store; uninstalling the app does not cancel the subscription.

iOS: Settings → your name → Subscriptions. Apple Support: https://support.apple.com/en-us/118428
Android: Google Play → profile → Payments and subscriptions → Subscriptions. Google Help: https://support.google.com/googleplay/answer/7018481

Refunds

Refunds are processed by the store, according to its procedures and the rights applicable to you.

iOS: https://support.apple.com/en-us/118223
Android: https://support.google.com/googleplay/answer/2479637

Favorites

Tap the favorite icon on a text to save it. Favorites remain on your device: they are not synchronized between devices.

Export and import

App Settings → Data → Export My Favorites creates a file that you can keep or transfer. Import Favorites reads it on another device, including between iOS and Android.

Reminders

App Settings → Daily Reminder. This is an optional local notification that requires system permission.

Android: the reminder time may be delayed by battery saving modes. If reminders are late, allow the app's notifications and remove it from battery optimization in Android settings.
iOS: check that app notifications are allowed in Settings → Notifications.

Deleting your local data

"Erase Everything" in the app settings only deletes your favorites: not your purchases, other preferences, or data held by third parties.
All local data: Android: Settings → Apps → Paxelia → Storage → Clear data. iOS: uninstall the application.
Backups: iCloud or Google backups may keep a copy of the data; manage them from your account.

There is no Paxelia account to delete. Details are available in the privacy policy.

Does a text seem incorrectly referenced?

Each verse has its reference and each text its source, summarized in the Sources screen in the Settings. Write to us with the relevant reference and the proposed correction; corrections are included in an update.